Reviews

"It was grateful for their help when they walked me step by step through a repair, when another dealer told me they couldn't help me just to bring the bike in . They showed me in the service manual the exploded view of the project and made sure I had the right parts, so grateful when my son was in the market for a motorcycle we went straight to American."

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JEFFERY FRITZ - Putnam, CT

"Went to American looking for my first motorcycle and purchased a 2008 ultra classic. Everyone who works there are so kind and knowledgeable about any questions I have. It’s the only place I will ever go for anything I need."

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Jon Brumleve - Holden, MA

"Called your credit card financing father-in-law sick dying can't talk on the phone want to give the bike back but I could understand a damn word the lady was saying please do better at picking the people that talk on the phone preferably English"

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Anonymous - CARROLLTON, OH

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Ron Heese - City kirkman, IA

"I had a rear tire falure on I-495 and the bike wobbled wildly and finally got it to the side of the road but dropped it. My Ultra Classic had some damage and needed a rear tire and based on a recomndation from a super nice guy at that helped us out on the highway, we had the bike towed to American. They not only had the tire I needed but gave me ice packs for my wife's ankle. The service Manager Bryan Mannila handled the repair in a super fast and professional way, we were on the road in about two hours.... yes two hours! John in service changed out the tire and fixed a few things, and gave it a 5 mile road test to be sure everything was working the way it should. Outstanding Customer Service, friendly employees, professional mechanics, is what you will find here, you can't go wrong."

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Bob Pacheco

"I got a flat rear tire on my 2019 Street Glide Special 2 days before going on a vacation. I called 2 dealers closer to me who couldn't take the bike in for two weeks. I called American and they picked up at 11:00am and returned the bike at 3:30pm with a new new tire. There customer service, attitude and super quick performance saved my vacation! I would highly recommend this family run and very friendly Harley dealer!"

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Chuck Hodian - Acton, MA

"Being a Psychiatric Nurse, I don’t fit the worlds view of a HD Stereotype! People are usually in shock when they find out the I ride. From the first day that I walked thru the doors of American Harley Davidson, I was treated like family. I felt as a customer that I was important and never felt belittled when I asked a simple question on how to do a simple repair or proper name for a part as I have been in larger dealerships. Everyone at the dealership is the same, always going above and beyond to help you. Even during COVID-19, they met you at the dealership when you needed a part, still with contact precautions, but they made it happen. American Harley Davidson will always be my go to dealership. Thank you so much American for being a true HD dealership model."

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David Olen - Holden, MA

"While travelling through New England from Georgia, we had an oil leak on the bike. Another rider saw us on the side of the road and put us in touch with American Harley. In less than three hours, they picked us up off the road and brought us to the shop, replaced the oil sending unit on the bike and had us back on the road....and did not charge us an arm and leg. Very great service from very good people. The entire team at American Harley is top notch. I can not say enough good things about these people or the service they provided for me and my wife!!"

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Michael Brown - Resaca, GA

"I can't say enough good things about this dealership. It is the most pleasant buying experience I have ever had when purchasing a motorcycle. I was treated like a king the moment I walked in the door. No pressure sales, and answers to questions were handled immediately. Service squeezed me in the next day to install crash bars on my purchase. What a great group of folks. I'm so happy with my new heritage classic. I was able to take it off the show room floor and drive it before I purchased it, no strings attached. The dealership is clean, well laid out, and the coffee was worth the trip :). This is THE place to go for sales or service. I know this is my new home. Thanks folks!"

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Howard Miller - MA

"Been doing business here for over 30 years. The best folks you can find. Sales, (bought several bikes here) service is great. They always do their best to get you in. Parts folks are extremely knowledgeable and if they don’t have it they can find it for you. As long as I’m riding they’re my dealers"

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Tom Boland - MA

"I got a used bike, and it looks and rides like a new one. Love my Harley, and my sales person"

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Chales Wlliams - Chales, LA

"We had been searching for a set of shocks for our 1998 Harley Road King Classic. We called dealership after dealership, and finally found American Harley Davidson in Leominster, MA. John Zajac, Assistant Parts Manager was fantastic, and deserves recognition for his "top-notch" performance. He actually found the part we needed, placed it on hold, and promised to meet us in the morning. He did not even want a deposit! We drove from Gloucester, MA and sure enough, the transaction went so smoothly and better than expected. We are so impressed with this dealership that the 1.5 hour drive one way is well worth, and we will be back. John is an exceptional employee, and we also enjoyed his coworker, Chris Plewinski. It was a pleasure to do business with two exceptional individuals. Both were extremely knowledgeable, and obviously just love what they are doing. Thumbs up to this dealership!"

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jane fox dobson - Gloucester, MA

"We had been searching for a set of shocks for our 1998 Harley Road King Classic. We called dealership after dealership, and finally found American Harley Davidson in Leominster, MA. John Zajac, Assistant Parts Manager was fantastic, and deserves recognition for his "top-notch" performance. He actually found the part we needed, placed it on hold, and promised to meet us in the morning. He did not even want a deposit! We drove from Gloucester, MA and sure enough, the transaction went so smoothly and better than expected. We are so impressed with this dealership that the 1.5 hour drive one way is well worth, and we will be back. John is an exceptional employee, and we also enjoyed his coworker, Chris Plewinski. It was a pleasure to do business with two exceptional individuals. Both were extremely knowledgeable, and obviously just love what they are doing. Thumbs up to this dealership!"

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jane fox dobson - Gloucester, MA

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Thomas Mertens - Woodbury

"Have done business with American Harley for 5 years and never once unhappy. For service and parts I will only do business here."

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Phil Richardson

"American HD has survived many decades, for one reason. Phil’s interest is in getting you on a Harley, and taking care of you and your purchase. Most dealers are mainly in it for the money, building glamorous mega-dealerships, which you get to pay for. Keeping his overhead reasonable, he helps more enthusiasts get on 2 wheels, including me! Thank you, Phil, Marlene, and crew!"

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Eric Jordan - Melrose, MA

"My total experience was awesome from walking in the door to delivery of my bike.The staff was professional and went well out of their way to help with all that was needed.I will defiantly be back for all services and any accessories i need.word of mouth goes a long way and they have word,would recommend to all to visit here for what they need."

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paul marshall - north attleboro, MA

"Honesty and respect is something these days is hard to find. In this day of high pressure sales along with pushy employees is something you won't get at American HD. Instead you will find a much welcomed hands on and one on one dealership. They have a great parts department that will go the extra mile to help you find the part or accessory you need. Their service department and their techs make the time to explain what your bike needs and doesn't push unnecessary work. This is an Old School dealership and is very hard to find. The owner and employees have a lot of pride in their dealership but mostly respect for the person walking in the door."

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James Pearce - Fitchburg, MA

"I moved to Mass on a Saturday night... Sunday was at the dealership, they had the same Springer classic I bought while in the Army.. easiest purchase ever! Amazing owner and staff!!!!"

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Tommy Toomey - Leominster, MA

"This is our third bike and it wont be our last. We do all of our business at American Harley. We buy all of our parts from john, Khrispy does the Warranty work, I get my wife's bike and mine service with Steve and Stephanie our Sales girly who gets you the fairest deal out there, but the best is seeing Phil and Marlene and how great they make us feel. There is no bull when buying bikes from American Harley they are the fairest Harley dealer around . We say Thank You and have a great Holiday Season with the family. Love always Artie and Barbie Boyden and thanks again"

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artie an barbie boyden - billerica, MA