Reviews

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  • "Provided great service and flexibility in servicing my deluxe. I would recommend Leominster Harley. This is my dealer.... even though there is a dealer closer. Closer dealer in ma provided bad service and sales in 2011. I have never gone back."

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    Brian - - Greenfield, MA
  • "I came across American Harley Davidson by searching dealers and looking at their pre-owned inventories online. American was not the first dealership I visited or talked to but when it came right down to it not only did they have the right bike they were FANTASTIC to work with over the phone as I live a few hours away from them. Marlene was pleasant to work with, accommodating and 100% willing to structure a deal including a trade over the phone. She was spot on with her description of the bike I wanted, worked a fair deal out including my trade and solidified everything including my insurance arrangements. I drove 3.5 hours to pick up my new to me Road Glide and couldn't have been treated any better by the entire staff at American. I wish I lived closer so I could service with them as well. I love my Road Glide and feel very good about my buying experience. Do not hesitate to call them if you spot something you like, they will go out of their way to make you happy!"

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    Wayne - - Glens Falls, NY
  • "I had a great time buying my fatboy from American Harley they were awesome to deal with and i wont even bother looking at another dealer to buy my next bike i will be going right back to American Harley."

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    Ryan - - Lunenburg, MA
  • "This is a little late but better late than never. I just got my 4th bike from here. It all started in 2003 with my first Harley. And i have traded up from the sportser to a night train then to a street glide and now to my road glide. I have gone to other dealers and look at trading in but no one has come close to beating American Harley's deals. I get more for my trade in and more off the new new used bike than anyone else could give me. and on top of that the service and parts department is always there to help. If its on the phone or in person. Great dealer. Great people. (side note. im moving to Florida in nov and i will make the ride up to american when its time to trade up again. its worth the 1300 mile ride)"

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    Eric - - Fitchburg, MA
  • "I bought a used bike from American last month, they were nice enough to deliver the bike to my house, while waiting for the weather to change I went out to start my bike which had sat for a week and a half,The battery was dead ,Called American Harley,Within an hour someone came by my house from American and brought the bike to the dealer for me! That is Customer SERVICE. I will be a lifetime customer based on my experience with American!"

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    Philip - - Leominster, MA
  • "WHAT A FRIENDLY DEALERSHIP. THE BUYING PROCESS WAS SMOOTH AS SILK, NO BULLSH#T JUST HONEST DEALING. I WILL BE MAKING THE HOUR & 20 MIN. RIDE TO AMERICAN HD. TO SERVICE AND ADD HD PARTS TO MY 2013 FLHX. SPECIAL THANKS TO MARLENE & HER DAD FOR MAKING ME FEEL AT EASE DURING THE PURCAHSE PROCESS. THANKS AGAIN!! "BUZ""

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    Robert Buz - Enfield, CT
  • "My son and I are thrilled with our two new 110th Anniversary Fat Boy Lo and Heritage bikes we bought at American Harley. From the moment we walked into American we were made to feel welcomed, at home, and that we were their best customers. Phil spent a lot of time with us, listening to our needs and wants, and did everything possible to make our two new 110th Anniversary Harleys dream a reality. Where all the other dealers and salespeople were only interested in selling us bikes and accessories where they could make the most profit, American was interested in helping us buy our 110th Anniversary Harleys with all the options and everything we wanted. We truly appreciate how Phil sat with us discussing the bikes and options we wanted, the very fair valuations of our trade-ins, explaining everything there is to know about American Harleys almost 40 year history, taking us on the tour of the dealership and meeting some of the best people in the business. Fran couldnt have made us feel more comfortable going through the sales process, she is awesome. The time, effort, care and concern she put in to quickly locate and get our two new 110th Anniversary bikes, while answering all our questions and making our purchase as smooth as it was, was perfect. This is my fourth Harley and second for my son. Members of my employers 100 plus riders strong Motorcyclists Club highly recommended American saying; American Harley is the ONLY place you ever need to go, and now I know why. Id previously gone to other Harley dealers closer to my home. However, they never felt like home. Now for us there is no Harley dealership we are going to other than American. The hour plus ride will be even sweeter now knowing that at the end of the ride we and our bikes will be home at American Harley. Through the years Ive heard the phrase spoken at some other Harley dealerships regarding their: Maintaining the Integrity of the Bar and Shield. In my opinion, they've fallen short. Integrity in the context of ethics; the business ethics of Harley Davidson means honesty and truthfulness, accuracy of ones actions, and consistency of character. My son and I experienced that consistency of character between what Harley Davidson stands for and how Phil, Fran, Nick, John, Mike, and everyone at American Harley does business. That Harley character and consistency is exemplified in EVERYTHING American Harley does. Thank you for everything Phil, Fran and everyone at American Harley. You're simply THE BEST."

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    Paul - - Medway, MA
  • "American Harley brings buying a motorcycle to a new level. Everyone is a pleasure to deal with from Marlene in sales to Steve in parts. The box store Harley dealerships cannot compare to this family owned dealership. You guys are the best around!"

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    Steve - - Hudson, MA
  • "After being without a bike for 20 plus years, I have purchased 2 within 6 months at American. Phil, Marlene, John (the Christmas elf) were and are truly the best staff in the region. Everyone of them makes you feel right at home whether you are a first time customer or a seasoned vet. They go out of their way (all with a smile on their face) to properly fit you to the bike that is right for you. As long as I'm able to keep the shiny side up, I will do my business solely at American HD."

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    Sonny - - Keene, NH
  • "Great dealer ship, always a friendly atmosphere."

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    Anonymous - Millbury, MA
  • "I had ordered an accessory for my bike at my local H.D. dealership and then I was told that accessory was obsolete. They also told me that if I contact different dealerships, they may have it in stock because that is the only way that I can get it. Because I live in Ma., I started with all the dealerships looking for this certain part. When I contacted your dealership and got connected to parts they also told me you didn't have the part. Steve who I talked to in parts went out of his way to give me all the dealerships who may have it in stock. He saved me hours of calling all dealerships hoping to find one that had it. Thanks to him, my 2nd dealership call from his list had one in stock. Steve, I just want to thank you very much for going out of your way. Not only did that dealership have it, they mailed it out the same day and I got it the next day. The reason that I submitted this was to especially thank Steve in parts and to say thank you to your dealership on being a number 1 in customer service. I really wish that all H.D. dealerships cared about there customer service. Thanks again...Ray."

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    Raymond - - Swansea, MA
  • "Awesome dealership, would recommend to all my friends!"

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    Miguel - - Webster, MA
  • "I would like to thank everyone at American Harley for the service and great experience that my son and I received . I refer everyone to you thank you Randy Knowlton"

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    Randy - - Revere, MA
  • "I would - and will - recommend American to anyone that asks. (And even those that don't.) Buying my bike was a pleasure and the team at American treated me fairly and with respect. Great people make a huge difference and the staff at American are great!"

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    Russ - - Framingham, MA
  • "This dealership is good, everyone is helpful. I would recommend them."

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    Anonymous - - Worcester, MA
  • "I just brought a 2007 FXDC from Fran and it was a great experience. I was trading in my old bike that was passed down to me and I was having a hard time doing it. Fran worked with me to ensure I was picking out the right bike for my needs. Phil gave me an awesome offer for my old bike. My only worry was that I would not be approve for the reminder of the loan but Fran ensured me that she would do her best and for me not to worry. She was right and I'm loving my new bike. Thanks to Fran and Phil for making this purchase happen and I also want to thank Nick in parts for working with me to get all extra parts I've ordered."

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    Steven - - Clinton, MA
  • "I went to another Harley dealership before going to American and got a price there for a used bike. When I went to American their financing and sales department told me how I could have a brand new Harley for less than the used Harley. Thanks for saving me the dough. Your service is great."

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    Steven - - Clinton, MA
  • "I went to another Harley dealership before going to American and got a price there for a used bike. When I went to American their financing and sales department told me how I could have a brand new Harley for less than the used Harley. Thanks for saving me the dough. Your service is great."

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    Erik - - Leominster, MA
  • "Just purchased 2012 Street glide in tequila sunrise. The attention to detail that the parts and service departments exhibited while helping me choose and install several thousand dollars in extras was fantastic. Everything from the sales and trade experience, as well as the financing was handled in a friendly and yet professional manner. American is the only place to do business. If your looking for a superior product, at a low price, backed up by great service, then go see Phil."

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    Bill - - Ayer, MA
  • "Purchased a new FLTRU @ American HD. My trade in was welcomed and the final sale agreement was done quickly and professorially thanks to Marlene. The staff members I met truly made me feel welcomed through all phases of my purchase. They congratulated me on my new purchase [ actually, my wife bought the bike for me !!!! ] and I was never made to feel rushed or pressured. Their willingness to help; the very friendly atmosphere and competent sales, service and parts departments will make me a repeat customer and I have already recommended American HD to others. Thanks and I'm completely satisfied with my new Harley!"

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    Steve - - Northbridge, MA
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