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  • "This dealership is good, everyone is helpful. I would recommend them."

    Overall Rating:
    Anonymous - - Worcester, MA
  • "I just brought a 2007 FXDC from Fran and it was a great experience. I was trading in my old bike that was passed down to me and I was having a hard time doing it. Fran worked with me to ensure I was picking out the right bike for my needs. Phil gave me an awesome offer for my old bike. My only worry was that I would not be approve for the reminder of the loan but Fran ensured me that she would do her best and for me not to worry. She was right and I'm loving my new bike. Thanks to Fran and Phil for making this purchase happen and I also want to thank Nick in parts for working with me to get all extra parts I've ordered."

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    Steven - - Clinton, MA
  • "I went to another Harley dealership before going to American and got a price there for a used bike. When I went to American their financing and sales department told me how I could have a brand new Harley for less than the used Harley. Thanks for saving me the dough. Your service is great."

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    Steven - - Clinton, MA
  • "I went to another Harley dealership before going to American and got a price there for a used bike. When I went to American their financing and sales department told me how I could have a brand new Harley for less than the used Harley. Thanks for saving me the dough. Your service is great."

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    Erik - - Leominster, MA
  • "Just purchased 2012 Street glide in tequila sunrise. The attention to detail that the parts and service departments exhibited while helping me choose and install several thousand dollars in extras was fantastic. Everything from the sales and trade experience, as well as the financing was handled in a friendly and yet professional manner. American is the only place to do business. If your looking for a superior product, at a low price, backed up by great service, then go see Phil."

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    Bill - - Ayer, MA
  • "Purchased a new FLTRU @ American HD. My trade in was welcomed and the final sale agreement was done quickly and professorially thanks to Marlene. The staff members I met truly made me feel welcomed through all phases of my purchase. They congratulated me on my new purchase [ actually, my wife bought the bike for me !!!! ] and I was never made to feel rushed or pressured. Their willingness to help; the very friendly atmosphere and competent sales, service and parts departments will make me a repeat customer and I have already recommended American HD to others. Thanks and I'm completely satisfied with my new Harley!"

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    Steve - - Northbridge, MA
  • "I purchased a new Sportster 883 in 1997 while I was stationed at Fort Devens. The sales experience was excellent. I had the 1200 conversion and most of the performance work done here. The service department is also excellent, since I never had any issues. In fact, years later while I lived in Revere, I would still bring my bike back to American HD because I was tired of the larger dealerships' inability to service my bike timely, and satisfy me as a customer. I am still in the Army; currently stationed at Fort Meade, MD. Whenever I return to the area, I love the fact that I still receive a discount on parts and clothes. Several years ago, I was stationed in Alabama, and was still receiving your newsletter! In my travels around this great country, I have yet to find an HD dealership that's as complete and efficient as American Harley-Davidson."

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    Mike - - Glen Burnie, MD
  • "The entire staff, sales, service, parts, accessory sales personnel and even the owner, (poor Phil) are the best in the industry as far as I'm concerned. Have been doing business at American for a number of years. Would never think about switching to another dealer. Product, price, and expertise, is unsurpassed!"

    Overall Rating:
    Bill - - Ayer, MA
  • "I have now purchased two brand new bikes at American Harley. I previously shopped around before buying my first Harley and there was no dealership big or small new or old that could even come close to American Harley. From ownership to the techs they are all great people. I highly recommend using American Harley for any of your needs. parts, service, purchase, anything. I will always stick by american Harley as long as I ride!!"

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    Rogerio - - Hudson, MA
  • "I was treated very well during my buying experience..very happy and would highly recommend."

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    Joe - - Hudson, MA
  • "Great place to deal with! Very friendly staff!"

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    Gary - - Beachwood, NJ
  • "Meeting the staff was great, they care about what they do and it shows!! Buying a new bike from them was a great experience."

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    Joseph - - MA
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